Privacy policy

Last updated: May 14, 2026

This Privacy Policy describes how OalCounter (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website and online store.

Information we collect

We collect the following types of information when you use our store:

  • Contact details such as your name, billing and shipping address, email address, and phone number.

  • Order information such as products you purchase, payment method (processed by our payment providers), and transaction details.

  • Account information such as your login details if you create an account with us.

  • Technical information such as your IP address, browser type, device information, and how you interact with our website (pages viewed, links clicked).

  • Communication information such as messages you send to us by email or through our contact forms.

How we use your information

We use your personal information for the following purposes:

  • To process, fulfill, and deliver your orders, including shipping and returns.

  • To communicate with you about your orders, account, or customer support inquiries.

  • To manage your account and provide you with our services.

  • To improve and optimize our website, products, and customer experience.

  • To prevent fraud, secure our website, and comply with legal obligations.

  • To send you marketing communications (where permitted by law and your preferences).

Cookies and tracking technologies

We may use cookies and similar tracking technologies to operate and improve our store.

  • Cookies help us recognize your browser, remember your preferences, and understand how you use our website.

  • You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.

Sharing your information

We may share your personal information with third parties who help us operate our business and provide our services.

This includes:

  • Payment processors who handle your payment information.

  • Shipping carriers and logistics providers who deliver your orders.

  • Service providers that help us with website hosting, analytics, email communications, and customer support.

  • Professional advisers (such as legal or accounting advisers) where necessary.

  • Authorities or regulators where required by law, to respond to legal requests, or to protect our rights.

We do not sell your personal information to third parties.

Data retention

We keep your personal information only for as long as necessary for the purposes described in this policy or as required by law.

  • Order information is generally retained for accounting, legal, and record-keeping requirements.

  • If you create an account, we keep your account information while it remains active or as needed to provide our services.

Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where there is no good reason for us to continue processing it.

  • Object to or restrict certain processing of your information.

  • Withdraw consent where we rely on your consent for processing (for example, for marketing).

  • Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us.

If you wish to exercise any of these rights, please contact us using the contact details below.

Children’s privacy

Our store is not directed to children, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.

We will post the updated policy on this page and update the “Last updated” date below.

Last updated: 14 May 2026

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

OalCounter
1569 Pine Ave
Long Beach, California 90813
United States

Email: Contact@OalCounter.shop
Phone: (562) 336-4746