Billing Terms & Conditions

These Billing Terms & Conditions explain how OalCounter handles billing, payment authorization, pricing, taxes, refunds, and billing-related disputes for purchases made through our online store. By placing an order on our website, you agree to these billing terms.

Billing information

Customers must provide current, complete, and accurate billing information at checkout. If inaccurate or incomplete billing details are provided, the order may be delayed, rejected, or canceled.

Accepted payment methods

We accept the payment methods displayed at checkout. Available methods may vary depending on the customer’s location, device, and the payment services currently enabled in our store.

Pricing and order totals

All product prices are displayed on our store before checkout. Your total order cost may include the product price, shipping charges, taxes, duties, and any other applicable fees shown before you complete your purchase.

Currency

All transactions are processed in the currency displayed at checkout. Customers are responsible for reviewing the final billing currency and total amount before submitting payment.

Payment authorization

By submitting an order, you authorize OalCounter and its payment processors to charge your selected payment method for the full order amount, including any applicable shipping, tax, and related charges shown at checkout. Orders may be subject to verification or fraud review before fulfillment.

Billing errors

If a billing, pricing, or checkout error occurs, we reserve the right to cancel, refuse, or adjust the affected order. If your payment has already been captured for an order affected by a billing error, we will contact you and, where appropriate, issue a refund or request approval before continuing the order.

Taxes

Applicable taxes are calculated based on the shipping destination, billing information, and current legal requirements where relevant. Customers are responsible for any applicable taxes, duties, or government charges associated with their order unless otherwise stated at checkout.

Refunds

Refunds are handled according to our Return & Refund Policy. If a refund is approved, it is generally issued back to the original payment method, and processing times may vary depending on the payment provider or financial institution.

Chargebacks and payment disputes

If you believe a billing mistake has occurred, please contact us before initiating a chargeback or payment dispute so we can review the issue. OalCounter reserves the right to respond to chargebacks and payment disputes using available order records, shipping confirmation, tracking data, and related transaction information.

Billing descriptors

Transactions may appear on your payment statement under a billing descriptor determined by the payment processor or merchant account configuration. Customers should contact us if they do not recognize a charge they believe is associated with our store.

Policy updates

These Billing Terms & Conditions may be updated from time to time to reflect changes in our business operations, payment methods, or legal requirements. Updated terms become effective once posted on this page.