payment methods

At OalCounter, the goal is to provide a secure and simple checkout experience for every customer. This Payment Policy explains how payments are accepted, processed, reviewed, and handled on our store.

Accepted payment methods

We accept the payment methods made available at checkout. Depending on the customer’s location, device, and the payment settings enabled in our store, available options may include major credit and debit cards, digital wallets, and other supported payment providers.

Payment timing

Payment is typically charged at the time you place your order, unless a different timing is clearly stated at checkout. Orders will not be processed until payment has been successfully authorized or received.

Currency and pricing

All prices are displayed in the currency shown on our store and at checkout. Customers are responsible for reviewing their order total carefully before submitting payment, including product price, shipping charges, taxes, and any applicable duties or fees shown during checkout.

Payment security

Transactions are processed through secure payment systems designed to protect customer payment information. Online payment pages should use secure encryption and fraud-prevention controls, and Shopify Payments is Shopify’s built-in method for accepting major payment methods without a separate merchant setup.

Payment verification and fraud review

To protect customers and our store, some orders may be subject to verification or fraud review before they are approved for fulfillment. If an order is flagged for security reasons, we may contact the customer for confirmation, place the order on hold, or cancel the order and issue a refund if necessary.

Failed or declined payments

If a payment is declined or fails, the order may not be completed or processed. Customers should verify their payment details, available funds, billing information, and card or payment provider status before attempting the transaction again.

Order confirmation

After a successful payment, an order confirmation is typically sent to the email address provided at checkout. If you do not receive a confirmation email, please check your spam folder first and then contact us for assistance.

Refunds and chargebacks

Approved refunds are issued according to our Return and Refund Policy and are generally sent back to the original payment method. Unauthorized chargebacks, payment disputes, or suspected fraudulent claims may be reviewed and challenged using the order and delivery records available to us.

Policy changes

We may update this Payment Policy from time to time to reflect changes in our payment methods, store operations, or legal requirements. Any updates will be posted on this page and become effective when published.